FAQ
Where can I find my tracking code
After placing your order, you will automatically receive a Track & Trace code within 48 hours. You can track your package in real time using the tracking code on the Track Your Order page here:
You need to return your items?
Visit our Exchanges & Returns page to return your package.
If you cannot find the answer to your question, you can always contact us:
Brand name: Solstice
Address to return items : Consell de Cent 257, Eixample, Barcelona, Spain 08011
E-mail: help@solsticeboutique.com
Phone : +33647358675
Customer service opening hours:
Monday to Friday from 8:00 AM to 5:00 PM.
Saturday and Sunday: 10:00 AM to 3:00 PM.
We will answer all your emails within a day.
Shipping
Fast shipping
After placing your order, it takes on average 1-2 working days to process your order and 4-6 working days for your order to be delivered, provided you order before 5:00 PM.
Order tracking
You can track your order anytime using on the Track Your Order page, or using this link:
Get in touch
Got a question for us? Feel free to contact us anytime at help@solsticeboutique.com or using the contact form: