FAQ
Where can I find my tracking code
After placing your order, you will automatically receive a Track & Trace code within 48 hours. You can track your package in real time using the tracking code on the Track Your Order page here:
You need to return your items?
Visit our Exchanges & Returns page to return your package.
If you cannot find the answer to your question, you can always contact us: help@wearsolstice.com
Customer service opening hours:
Monday to Friday from 8:00 AM to 5:00 PM.
Saturday and Sunday: 10:00 AM to 3:00 PM.
We will answer all your emails within a day.